Creative Mellen has worked with TuffWrap over the years to develop marketing campaigns that help build some buzz and connect with their audiences. This year, we extended last year’s superhero campaign to speak directly to their customers.
The overall campaign theme “Suit Up with TuffWrap” focused on the benefits of partnering with TuffWrap for interior protection projects and how these benefits relate to each type of customer. Based on data from last year’s campaign and client insights, we created a cast of superheroes, based on their customer’s specific persona.
Personas were broken into four major categories:
- Targeting roofing contractors and consultants, we created Captain Construction, who uses interior protection to successfully complete projects by keeping facilities clean and safe.
- Focusing on influencers (architects and designers), we established the Design Mastermind as the one who specifies containment solutions upfront to avoid project problems.
- Aiming at end users such as facility managers, we launched the Managing Marvel because this is the person who understands all facets of a construction project, overseeing all the details ensuring all goes as expected.
- Centering on general contractors and engineers, we developed the Protection Powerhouse, whose number one priority is protecting products, property, and people during construction.
For these customer personas, we created superhero-type characters they could relate to. We characterize them as “everyday” heroes. Illustrated by our talented partner Paul Lange, these characters represent the cross-section of those customers who would benefit from TuffWrap’s services and products. This approach allows TuffWrap to market each type of customer directly and highlight TuffWrap’s interior protection as an essential part of the construction project.
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Sutliff Cider, Iowa’s Original Hard Cider, is now available in stores throughout the Iowa City – Cedar Rapids Corridor. Creative Mellen is proud to have been part of the process by rebranding and designing the new product label.View Project
Von Maur: How an American Department Store Dared to Do Things Differently—by author Melinda Pradarelli.
This was an exciting book design for Creative Mellen. Working with the von Maur family namely, Jim, Chuck, and Dick throughout the process was an honor. The history and knowledge of their rise throughout the years is a real American story. Scouring through archives, visiting libraries and museums, and taking photos of old relics was a great journey through their history.
As one reviewer says, “This is an excellent book, well written, and chocked-full of beautiful photos of Von Maur’s history. As a customer since childhood, it was interesting to see the evolution of my favorite department store. Von Maur does it right and their story reads like a love letter to their customers. I am buying it for all my family for Christmas this year!”
Special thanks to Melinda, the entire von Maur family, Vivienne Holloway, and other staff that helped us tell this great story.View Project